FAQ's
Elephtech Innovation – Smarter Living Starts Here
1. What products does Elephtech Innovation offer?
We specialize in cutting-edge home automation solutions, including smart switches, lighting control systems, curtain controllers, motion sensors, voice-controlled devices, and mobile app integration to bring convenience and efficiency to your everyday living.
2. Are Elephtech products compatible with Alexa, Google Assistant, and other smart platforms?
Yes, our products are designed for seamless integration with major voice assistants like Amazon Alexa and Google Assistant, enabling hands-free control and personalized automation.
3. How do I install Elephtech devices?
Our products are designed for easy installation and can typically be set up by a certified electrician. We also offer detailed installation guides and remote support if needed. For professional installation, please contact our customer service team.
4. Do I need an internet connection for the products to work?
Yes, an active Wi-Fi connection is required for remote access and full functionality of most Elephtech smart devices. Some basic features may still function offline, depending on the product.
5. Can I control my devices when I’m not at home?
Absolutely. With the Elephtech mobile app, you can monitor and control your smart home system from anywhere in the world using your smartphone or tablet.
6. Is the Elephtech app secure?
Yes, we prioritize user security. Our app uses encrypted communication and secure cloud servers to protect your data and ensure safe access to your smart home system.
7. What is the warranty on Elephtech products?
All our products come with a standard 12-month warranty covering manufacturing defects. For more information, please refer to our Warranty Policy.
8. What if I face a technical issue or need help?
Our support team is available to assist with any product-related queries, troubleshooting, or setup guidance.
Reach us at:
info@elephtech.in
+91 92663 07703
9. How do I request a replacement or return?
You may request a replacement within 10 days of delivery under our Replacement Policy. The product must be unused, in its original packaging, and meet the criteria mentioned in our Return & Replacement Policy.
10. Where can I buy Elephtech products?
You can purchase our smart home devices directly from our official website www.elephtech.in or through authorized distributors and retail partners.